Shipping policy

At Trazo.pk, we strive to deliver your orders quickly and securely across Pakistan.

• Standard delivery time: 3–7 business days
• Shipping charges: PKR 200 per order
• Delivery times may vary during public holidays, sales events, or due to courier delays.
• Once your order is shipped, you will receive tracking information (if available).

Return Policy

Your satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return within 7 days of receiving your order.

Return Conditions

• The item must be unused, unwashed, and in its original condition.
• All original tags and packaging must be intact.
• Returns requested after 7 days of delivery will not be accepted.
• Items damaged due to misuse or normal wear and tear are not eligible for return.

Return Process

1. Contact our customer support team within 7 days of receiving your order.
2. Provide your order number and reason for the return.
3. Our team will guide you through the return process.
4. Once the returned item is received and inspected, the refund or exchange will be processed.

Exchanges

If you receive a defective, damaged, or incorrect item, please contact us immediately so we can arrange a replacement or exchange.

Contact Us

For any questions regarding shipping, returns, or exchanges, please contact our customer support team.

Thank you for shopping with Trazo.pk.